Shipping and Returns
Estimated Shipping Time
As of November, 2021 we are keeping our website inventory stocked based on what we actually have made and finished. Pots will ship 24-48 hours after they are purchased, so we make sure you have your pots by Christmas!
Returns & Customer Satisfaction
We want to make sure that you get what you are ordered free of any damage or defects. Returns will be handled case-by-case, and we can figure out the best way to get you what you are looking for - so send us a note on the "contact" page or directly to joe@joesinkpottery.com and tell us if you arn't satisfied!
If anything in your order shows up broken, then we are glad to replace them free of charge to you. We do however need you to let us know ASAP, there is a specific time window that allows us to notify the shipping company of the damage. Again, send us a note to joe@joesinkpottery.com and we will be glad to handle any issues regarding damage.